SHIPPING INFORMATION

Please remember that all tracking numbers take a few hours (and sometimes up to 72 hours) to become active from the point of notification. This is because of the time delay between us packing and shipping an item and our delivery couriers updating their systems.

All UK orders require a signature upon delivery.

COVID-19 Restrictions - orders may take up to 2-4 week for UK orders and 4-12 weeks for International orders, this is due to customs and delayed shipping times in the factories due to operating on a skeleton crew to keep up with government safety measures.

UK SHIPPING

Standard UK

If you have not received your order within this time we advice waiting up to 15 working days before contacting our customer service team as during busy periods delivery can take slightly longer.

 

EXPRESS DELIVERY / NEXT WORKING DAY

All orders placed using our express delivery service will be at the cost of £3.49 shipped via DPD or FedEx and will be delivered next working day, this excludes weekends and bank holidays.

Orders placed on a bank holiday: All orders placed after 3 PM on Thursday will be likely be delayed by one day. We try to avoid these delays however Royal Mail and our other couriers are closed on Monday. We're sorry if this causes any problems with your delivery. Next working day delivery is not a guaranteed service.

EXPRESS DELIVERY / NEXT WORKING DAY CHART

Please use this chart to work out when your delivery should arrive.

 

INTERNATIONAL SHIPPING INFORMATION

We offer free worldwide shipping on all orders over £99.00, if your order is below this value international shipping will be at a flat rate cost of £2.49

We use Royal Mail, Parcel Force and DPD for all our international shipments. The value and weight will determine which courier is used to ship your order.

Any customs or import charges that occur are the responsibility of the recipient, these will be levied at the point of delivery. Unfortunately, we have no control over these charges as all costs will vary depending on the destination selected.